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Sunday, October 24, 2010

Job vacancy for Customer Consultant in MTN in Abuja

Job Description
  • Increase Loyalty – Build Relationship and Support Trade partners and Sub dealers
  • Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers)
  • Improve communication (To and Fro trade) – Call cycle time per territory(8-10 visit a day or as business requires)
  • Link subs, retailers etc to Trade Partners and help nurture the relationship
  • Identify, classify and support all players in channels of distribution – Database building. Weekly / monthly update
  • Ensure MTN product availability in channel is >95% at all times – Weekly product availability report of all visited outlets during call cycles
  • Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up – Weekly / monthly report
  • Resolve all issues/queries with regards to activations, products and promotions
  • Direct all channel participants to MTN identified growth area within your territory
  • Establish consistent channel standards – Branding as per channel recommendation
  • Increase brand awareness – Signage, POS distribution, visibility
  • Target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Target 65% space within each outlet (Trade marketing team will measure)
Required Skills



  • 4 years marketing experience:
  • 2 years Sales & Marketing experience in a fast moving consumer goods(FCMG) environment


Qualification
A Bachelors degree Preferably in the social sciences
Interested candidate should apply here
Closing date is 4-11-2010

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