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Thursday, November 4, 2010

Client Relationship Professional (CRP1) needed in an IT services company in Lagos

Job description
Employees in this role are responsible for the total customer relationship with one strategic or several important clients. They plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers. They identify and prioritize opportunities, develop solutions strategies; and engage in consultative solution selling, involving business partners and influencers as appropriate. Employees in this role serve as the integrator of the Organization before the client. They plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments. Employees in this role are responsible for developing an effective account plan. They are responsible for revenue, wallet share, and customer satisfaction on assigned accounts. The Client Representative's deep skills are in understanding the client's industry and business. Maintains a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry 
Required 
·     University Degree (preferably majoring in Human Resources or Business Management).
·    Previous experience (3+ years), IT or Consulting sectors preferred.
    Experience in Develop Client Relationships
    Experience in Performing Negotiations
    Experience in Applying knowledge of clients business
    Fluent in English
Interested candidates should Send Clear and Concise CV  (with the Job Title & Reference Number as Subject ) to  olumide.orisafeyijimi@kimberly-ryan.net  

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