Vacancy for Senior Manager, Customer Insight & Information Management

MTN one of the leading Mobile Telecommunication Company in Nigeria is seeking to recruit Customer Insight and Information Management.
DESCRIPTION

• Manage and quality assure the work produced by the market research and customer knowledge teams
• Develop and execute continuous improvement plan for research and customer knowledge
• Manage operational responsibility for assuring that all data within the enterprise data warehouse is as correct as possible. Where issues occurs, responsible for creating a plan to resolve the issue and managing the execution of this plan
• Ensure quality assurance on research produced by the market research team and for providing strategic direction on the research plan/ schedule.
• Identify areas for improvement within the department and develop and execute plans to resolve issues
• Review industry good practices and implementing them where appropriate

REQUIREMENTS

• 12 years work experience of which includes
• 6 years in Marketing and 4 years in a managerial role
• Experience of managing a portfolio of projects to tight deadlines
• 2 years experience in business objects or similar enterprise scale reporting tool

APPLICATION
Interested candidates should click here to apply
Closing date is 2nd December, 2010