The Technical Services Officer provides support to the Technical Services Manager in ensuring uninterrupted gas supply to consumers. He/she is also responsible for operating and maintaining the gas distribution system (Gas pipeline, AGI and gas equipment) and ensuring all equipments remain in perfect working condition at all times.
In addition, he/she is a key customer contact and helps ensure high levels of customer satisfaction are achieved and maintained for all gas consumers. The role also has responsibility for performing and coordinating periodic readings from customer PRMS equipment to determine actual gas consumption levels, which is used to calculate monthly bills.
Moreso, he/she is a backfill for the Technical Services Supervisor and must appreciate both the technical and business aspects of gas operations
RESPONSIBILITIES
- Records the system parameter readings and records customers’ gas consumption volumes.
- Prepares periodic gas and maintenance reports for the Technical Services Manager’s review and approval; highlights issues and provides suggestions for addressing problems noted/complaints from consumers.
- Handles PRMS installation and commissioning tasks.
- Actively participates with the team during utility maintenance and repair works.
- Carries out routine and non-routine Right Of Way (ROW) surveillance for encroachment
- Collate and analyse equipment data for proactive and effective maintenance and Planning
- Ensures Effective manning of the 24/7 Technical Response Desk to Gas Consumers
- Carries out Pipeline integrity tests, Leak Surveys, etc
- Performs other tasks as assigned in the individual Annual Business Targets and by the Manager or Executive Management from time to time.
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Closing Date: Nov 30, 2010
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